Mixelligence, Auriel Metonou
Registered office: 14 rue du Collège, 59480 La Bassée, France
SIRET: 884 804 220 00025
Email: contact@mixelligence.fr
We only collect the data needed to provide the service:
Processing is based on the performance of the contract (art. 6.1.b GDPR) to provide the service, and on your consent for marketing communications.
Your data is kept for the duration of your subscription, then 3 years after the end of the commercial relationship for legal purposes.
For each provider, we state what it receives and why. The country of establishment and the framework covering transfers outside the European Union are stated where we have verified them.
When you use the Scheduling (online booking) or Quotes modules, your own clients may send us their data (name, email, phone, appointment reason). For this data, you are the data controller and Mixelligence acts solely as a processor, on your behalf and on your instructions, under the terms of the "Personal data protection (processing on your behalf)" article of the Terms.
This data is used only to provide the service (display availability, record and confirm appointments, create and send quotes) and is never resold or used for advertising. Appointments are automatically deleted 12 months after their date. Quote-related data is kept for the duration of your subscription, then deleted or returned at your request (subject to any legal retention obligation for an accepted quote). It is your responsibility to inform your own clients of this processing and to obtain their consent where applicable.
This section is for subscribers who invite collaborators into their space, and for the people they invite. The subscriber gives each collaborator one of two roles: "View only" or "View and decide". The collaborator sees the assignment tracking and Rilo's plans of that space, and nothing else.
To send the invitation by email, let the invited person sign in to the subscriber's space, limit their rights to the chosen role, pass their plan revision requests on to Rilo, and show the subscriber and the other collaborators who made each decision. This data is never resold or used for advertising.
For this data, the subscriber who sends the invitation is the data controller: they choose whom to invite, with which role, and whom to remove. Mixelligence acts as a processor, on their behalf and on their instructions, under the terms of the "Personal data protection (processing on your behalf)" article of the Terms. It is the subscriber's responsibility to inform their collaborators of this processing and to have a legal basis for it.
Mixelligence remains the controller only for the processing it carries out for its own purposes: securing sign-ins, and checking, when the invitation is accepted, that the invited address does not already have its own Mixelligence space, so that no one's own data is ever hidden from them. Both rely on our legitimate interest in securing the service (Art. 6(1)(f) GDPR).
Within the space, the subscriber and their other collaborators see the person's address, their role and who made each decision. Service providers: Neon (database), Vercel (hosting), Resend (sending the invitation email), Anthropic (the text of a request asking Rilo to revise a plan) and Stripe, queried with the invited address for the check described above. Each provider's country and the framework for transfers outside the European Union are listed in the "Sub-processors" section above.
You can leave the team at any time from your space: your access stops immediately. For the space's data, including the decisions that carry your address, send your request for access, rectification, erasure, objection or restriction to the holder of the space, who is the controller. You can also write to contact@mixelligence.fr: we forward your request to them, and we handle ourselves any request about the processing we carry out for our own purposes. We reply within 30 days. If there is a dispute, you can contact the CNIL.
This section is addressed to professionals whose contact details appear in our outreach lists without their having given them to us. It answers Article 14 of the GDPR, the one that applies when personal data has not been obtained from the data subject. It applies whether or not you have received a message from us.
From publicly published business sources, and from those only: your public Google Maps business listing, your company's public page on Facebook or LinkedIn, your public Instagram or TikTok account, and the contact address displayed on your own website. These searches are carried out by our provider Apify. Your details may also have been typed in by hand by the person who wishes to write to you, when they met you or when you were recommended to them.
To send you a business-to-business commercial proposal. The legal basis is legitimate interest (Art. 6.1.f GDPR), applied to business contact details published in order to be contacted. You may object at any time, without having to give a reason.
Two situations, which must not be confused. When the campaign is ours, the controller is Mixelligence, 14 rue du Collège, 59480 La Bassée, France, reachable at contact@mixelligence.fr. When the campaign belongs to a professional subscribed to Mixelligence, that subscriber is the controller and Mixelligence acts only as a processor on their behalf: their name and reply address appear in the message you received. In both cases, write to us: we will tell you who you are dealing with, and we pass your request on.
The recipients are Apify for the search, Airtable for storing the lists, Vercel for hosting the application, and, at the moment of sending, Resend or the sender's own business mailbox at Google or Microsoft when they have connected it. Each provider, its country and the framework for its transfers outside the European Union are listed in the « Sub-processors » section above. Your details are never sold, rented or handed over.
For as long as the commercial approach they were gathered for lasts, and 36 months at most from the day we gathered them. After that, a record left without follow-up is deleted automatically, without you having to ask. An erasure request, on the other hand, is carried out without waiting for that term.
You have the right of access, rectification, erasure, objection, restriction of processing and portability. If you have received a message, the quickest way is the « stop contacting me » link at the bottom of it: it works in one click. Otherwise, write to contact@mixelligence.fr: we answer within 30 days. In case of dispute, you may lodge a complaint with the CNIL, the French data protection authority.
An objection applies to every account using Mixelligence, not only to the one that wrote to you. It stops sending immediately, including follow-ups already scheduled, and it prevents a new search from bringing you back into our lists.
When you use our « Put my team to work » demonstration, the business name and city you enter are sent to the Google Places API in order to find the establishment's public listing. That service is operated by Google LLC, in the United States. The transfer is covered by the European Commission adequacy decision of 10 July 2023 (EU-US Data Privacy Framework), which Google LLC has joined, and by the standard contractual clauses. No data personally identifying you (name, email address, identifier) is sent to Google during this lookup : only the business name and the city are. The information returned comes from the establishment's public listing and from reviews published publicly by its customers.
If you leave us your email address at the end of the demonstration, it is so that you receive the work prepared for you, then a few pieces of advice. You do so by ticking a box that is never pre-ticked, and every one of our emails carries an unsubscribe link that works in a single click. The data of a demonstration without an email address is deleted automatically after 30 days ; with an email address, it follows the same duration as our other professional contacts, that is 3 years from the last exchange.
The reviews displayed or quoted come from the establishment's public listing. When a review is used in a message we prepare, its author is never identified otherwise than by the first name and initial already displayed publicly by Google. For healthcare professions, no review is sent to our writing systems, and no reply to a review is offered : professional secrecy forbids it.
If you use the Prospecting Agent, you can connect your own Gmail mailbox so that your messages are sent from your address. This connection is optional : without a connected mailbox, no sending takes place.
gmail.send : send, on your behalf, the messages you have reviewed and approved.openid and userinfo.email : identify the connected address in order to display it to you.We request no read permission. Mixelligence cannot access your inbox, nor read, nor list your emails.
The send permission is used only to dispatch the messages you have reviewed and approved. No data from your mailbox is stored. Your messages carry your own address as the reply-to address : your prospects' replies reach you directly, without passing through Mixelligence, and we have no knowledge of them.
We neither sell nor transfer your Google data to third parties. We do not use it for advertising purposes. We do not use it, nor pass it to a third party, to train or improve an artificial intelligence model. No human reads it, except with your explicit agreement to resolve an incident, to meet a legal obligation, or for security reasons.
The access tokens to your mailbox are encrypted (AES-256-GCM) and kept for as long as the connection is active. You can disconnect your mailbox at any time from your account, on the Prospecting screen : the tokens are then deleted immediately and access is revoked with Google. You can also revoke that access from your Google account, at myaccount.google.com/permissions.
Mixelligence's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Mixelligence lets you publish your content on your own social media accounts (TikTok, Instagram, Facebook). This connection is optional and goes through the platforms' official authorisation interfaces (OAuth).
Under the GDPR, you have the following rights:
If you have an account, the simplest way is to file your request from your client area, on the My account page, a screen served in French for now: the request receives an identifier and a date, and you can follow its status. Otherwise, write to us at contact@mixelligence.fr. Response within 30 days in both cases.
In the event of a dispute, you may refer the matter to the French CNIL.
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Last updated: October 2026