Part of your AI team
Léa, your AI administrative assistant
Administrative assistant
Nobody starts a business to spend Sunday evenings on paperwork.
No commitment. She prepares and she keeps you posted. No amount, no document and no agreement goes out without you.
An assistant in this role: 2,450 € per month. Léa is included in the subscription, along with the rest of the team.
The role at a glance
The summary. The detail follows just below.
- Role
- Administrative assistant
- Owns
- Your quotes and your calendar
- Works from
- Your hours and your time off, your business details, your services and your prices
- Produces
- Priced quotes and their PDFs, appointments confirmed, reminded and followed up
- Can act alone
- Open your slots, confirm, remind, follow up, work out the totals, number the quotes
- Must ask you
- Anything that commits you: a price, sending a document, accepting a quote
- Hands over to
- Julie, as soon as a quote that went out stays unansweredAvailable today
- Reports to
- Rilo
You provide
- Your hours and your time off
- Your business details
- Your services and your prices
It does
- Opens your slots and takes the bookings
- Works out the totals, numbers the quote, builds the PDF
- Confirms, reminds, follows up
You get back
- A calendar that fills up without a single phone call
- A priced quote, ready to go out
- Whatever is waiting on a decision, at the top of your client area
Léa prepares everything that eats your time. She decides nothing that commits you.
What it takes off your plate
- Rebuilding a quote by hand, in a spreadsheet, in the eveningAvailable today
- The back-and-forth just to agree on a timeAvailable today
- Calling every customer to check they are comingAvailable today
- Keeping track, on your own, of what is still hangingAvailable today
What it works from
- Your hours, the length of your slots, your time offSet up with you at onboarding
Set once in "My calendar", changeable at any time.
- Your booking link, in your own nameSet up with you at onboarding
An address to hand out or to put on your website.
- Your business detailsSet up with you at onboarding
Registered name, address, SIRET number, VAT scheme: what a quote has to carry to be valid.
- Your services and your pricesAvailable today
Line by line, at the moment you put the quote together.
- What happens after the jobSet up with you at onboarding
How long to wait, and the link where you would like to be recommended.
What it produces
- A priced quote and its PDF, on your letterheadAvailable todayLéa drafts, you sendAutonomyYou decide
- The quote sent to your customer, PDF attachedAvailable todayYou approve, Léa sendsAutonomyYou decide
- The appointment confirmation, to your customer and to youAvailable todayLéa sendsAutonomyAutomatic
- The reminder before the appointmentAvailable todayLéa sendsAutonomyAutomatic
Sent when less than 48 hours remain.
- The message after the jobAvailable todayLéa sendsAutonomyPer your settings
- The cancellation carried on both sides, without a phone callAvailable todayLéa sendsAutonomyAutomatic
- What needs your attention, at the top of your client areaAvailable todayAutonomyAutomatic
How far it goes on its own
- Open your slots, and never give the same one away twiceAvailable todayLéa sendsAutonomyAutomatic
The slot is checked again at the moment of booking: two customers at once cannot take the same hour.
- Work out the amounts and the VATAvailable todayAutonomyAutomatic
The calculation runs on our servers, never copied from the browser.
- Number your quotes in order, with no gap and no duplicateAvailable todayAutonomyAutomatic
- Flag what is waiting on a decisionAvailable todayAutonomyAutomatic
A quote that has expired or is about to, a draft that never went out, an appointment coming up with no way to reach the person, a record with no contact details.
- Change the status of a quote: accepted, declinedAvailable todayAutonomyYou decide
Who it hands over to
- Emma hands her the appointmentAvailable today
Emma offers the slot in the conversation; as soon as your customer books, Léa holds the rest: confirmation, reminder, follow-up, cancellation.
- She passes the quote to JulieAvailable today
A quote that went out and got no reply enters Julie’s follow-ups, if you have switched them on.
- To you, as soon as a decision commits the businessAvailable today
The price, the sending, the acceptance: she prepares it, she puts it in front of you, she waits.
Léa knows how to prepare. Léa is not allowed to commit your business.
- 1Your customer books a slot at 11 pm. Léa confirms within the minute, lets you know, and the time is held. She spoke on her own, and she promised nothing more than an hour you had already opened.
- 2The appointment is coming up. Léa sends the reminder without asking you. She communicates on her own: a reminder commits nothing.
- 3Your customer cancels through their own link. Léa frees the slot up and tells you. She tidies, she does not chase: deciding to go back to that customer is yours.
- 4You put a quote together. Léa works out the totals, the VAT, the number, builds the PDF, then stops. The quote stays a draft until you click. She will never send it of her own accord.
- 5Your customer replies to say yes. Léa ticks nothing. Accepting a quote is a signature: you are the one who carries it, never her.
What Léa will never do
These are not features coming later: they are limits set by design.
- Negotiate a price with your customer
- Approve a quote in your place
- Send a document without your approval
- Change an amount
What if the AI gets it wrong?
No role on your AI team has a blank cheque. Each one has a defined scope, its own rules and actions it is not allowed to take. When something is missing or a request falls outside that scope, it stops and asks you rather than inventing an answer.
Your side of the work
- At the start : you teach it about your business.
- From then on : the team works from that shared memory.
- Day to day : you step in only where a decision is yours to make.
The three statuses
- Available today
- Set up with you at onboarding
- In development
And who decides
- AutonomyAutomatic
- AutonomyPer your settings
- AutonomyYou decide
Common questions
Is Léa included in my subscription?
Yes, she comes with the rest of the team, with no add-on and no hidden quota.
Does she track my invoices and chase unpaid ones?
No, and we would rather say it than let you believe otherwise: invoicing does not exist in the product today. Léa works on your quotes and on your calendar. A quote that went out and got no reply does get followed up, but Julie is the one who does that.
Can she send a quote on my behalf?
She prepares all of it (line items, totals, VAT, number, PDF on your letterhead), then she stops there. The quote stays a draft until you click. You are the one who decides it goes out.
Can she make up an amount?
Never. The prices and the descriptions are yours, line by line. Léa does the arithmetic, the VAT and the layout. She adds no figure you have not written.
What happens when a customer books a slot?
They pick an hour among those you have opened. Léa confirms it to them, lets you know, sends the reminder when less than 48 hours remain, and checks in after the job if you have set it up that way. If they cancel through their own link, the slot is freed and you are told.
Emma takes appointments too, doesn’t she?
Emma offers a slot in the conversation, when a visitor asks for one: she captures the request. Everything else (the confirmation, the reminder, the follow-up, the cancellation) is Léa’s work. Only one of them holds the calendar.
Can she accept a quote for me if the customer says yes?
No. Accepting a quote is a signature: you are the one who carries it. She tells you the quote is waiting on an answer, and you tick “accepted” or “declined”.
Go further: a quote that goes out and gets no reply is followed up by Julie, once you have switched the follow-ups on. To see your team prepare a first piece of work from your own business, try the demo.