A customer-support chatbot on your site that answers 24/7 from your own info.
Included in the Agency plan (up to 500 conversations/month)
7-day trial · cancel in 1 click
Your customer service that never sleeps. One line of code to paste on your site, and your visitors get an instant answer, at any hour.
Your customers often ask the same questions (where's my order, how do I return an item, what are the delays). With no one around in the evening or on weekends, those questions become abandoned carts and piling emails. The Support Agent answers for you, around the clock, from the information you give it.
Answers your site visitors 24/7
Relies only on your knowledge base: catalog, FAQs, shipping, returns
Takes on the name and tone you choose to stay true to your brand
Handles pre-sale and after-sale questions with no action from you
Stays honest about what it doesn't know and invites people to contact you if needed
Installs on any page via a simple snippet, and updates when you edit your base
Set up your knowledge base in your client area (catalog, FAQs, shipping, returns)
Customize your agent's name and your brand tone
Your client area automatically generates the snippet (the line of code)
Copy the snippet and paste it just before the </body> tag of your site
It's live: to update it, simply edit your knowledge base
Online stores that want to cut repetitive questions
Agencies managing several clients' sites
Small businesses and freelancers with no dedicated support team
Sites that get visitors outside office hours
Brands that want a reassuring presence on every page
7-day trial · cancel in 1 click
No. You set up your base, your client area generates a snippet, and you paste it before the </body> tag of your site. No developer needed.
Only the knowledge base you provide (catalog, FAQs, shipping, returns). It makes nothing up.
The Support Agent is included in the Agency plan, up to 500 conversations per month.
Yes. You choose its name, its tone and the content of its base, editable from your client area anytime.
If you can add a line of code before the </body> tag, it works, without slowing down the rest of your site.
Ask the assistant, or email us at contact@mixelligence.fr.